Portable Storage UNITS; Laptops & Technology

Have you ever experienced technology frustration? Well, enjoying and embracing technology is one thing, loathing it is entirely another matter. Moving & storage is done easy, when compared with repeated failure and constant set-up of multiple machines. Hard drive down…I would rather go to the dentist.

Now don’t get me wrong, I like taking days off from work. But not accomplishing a thing while at work, now that really stinks. So in reality, I wasn’t really working, but I was. And multiplying this by at least 3…well, you know!

What is all the fuss about you might ask. My company, UNITS Mobile Storage owned laptop’s HD crashed recently. Upon further inspection, I found that the mobile storage unit I purchased (thought it was new), was actually a refurbished, reconditioned machine. Was this the cause of it's systems failure? Either way, the "Center" where I purchased the portable storage machine graciously admitted to the mishap, and replaced it without much fight. Truly believing that there was no malice by the "Center", I accepted their new machine without any trepidation. I proceeded to recover what data I could from the original HD (was about 60% successful with that), and move on. Not bad considering my HD was toast. Within the next 24 hours (and 3 to 4 hours installing new app’s), I realized that the software I was running was incompatible with the new 64 bit machines. So all I had to do was bring it back to the "Center", and it would be replaced without question…again. I walked out with a new 32 bit machine (3 hours later), and was happy once again. So I spent the next 24 hours loading up software…again, while finishing the process of data recovery. I want to throwout a great big "prop’s" to Norton for their on-line back-up services. Without that service, the remaining 40% would never had been recovered, including the past 6 months of OUTLOOK files. Again, not bad considering. I will not go into the frustration I experienced with our friendly Norton tech support from abroad (India), because I was happy with the end result.

Day 3. While downloading the pst files from Norton, my new machine (Pods #3) froze up at least (3) times, causing additional delay. I spoke with the tech guy from the "Center", and he instructed me to fix this issue by performing a system restore, without telling me I was performing a system restore. This meant the machine was to be restored to a condition from a previous period of time. Uhg….I ended up losing several additional files from that day. I got over that, just shaking my head in disgust.

Which brings me to day #4 of the #3 computer. I finish the downloads of the pst files, as well as the installation of software, and everything seemed to be working just fine. Until I decided to leave 5 small ap's open unattended for an hour or two. Low and behold, the machine freezes up…again, suggested a couple of security warnings…again, and made a few moans and groans of dissatisfaction (seriously, must have know I was writing about it in my blog). This required an immediate reaction on my part (actually, four): 1) I proceeded to curse the machine; 2) curse the "Center" for which I purchased the machine; 3) restart the machine by pressing the on/off button, hopefully without any further lose of my business days data, and/or what hair I have remaining on my head; 4) and finally, call the tech guy at the "Center" for further consultation. He asked me what I wanted him to do, because his only option was to remove and replace the OS. I told him that was ridiculous, given my history. Not completely convinced I was in the clear, I decided to ride this out a couple of more days.

A day in the life...

For those of you who have moved recently, you know that developing an effective moving and/or storage plan is key, while executing it, makes moving done easy. We also know that we would not wish this process on anyone. So how do we clear our mind and maintain a sense of humor…easier said than done you say. I know, I know, we have all done it too many times, and the process really stinks. And everything about moving causes our stress levels to go beyond what we are normally accustomed to, much less capable of enduring. I personally can attest to the anguish and frustration that ensues. Having said that, I always try to maintain an understanding approach, and bring a sense of calm to the process, because our potential clients frequently arrive already stressed by the mere thought of moving, as do we all.

Knowing most who are in the process of moving have already developed that deep hatred for everything to do with this business (too most of us, moving is just like going to the dentist), I try to anticipate their frustrations, and have a readymade solutions to the simplest of problems. I also try to break the ice, as early and often as possible…here is an example of how early in the process it starts:

During a recent call to our office, I am asked if our portable storage PODS where available, and when they can be delivered. I start by informing them that we do not have any PODS available. After a long pause, and then I say: "but we do however have UNITS, from UNITS Mobile Storage of OC", when do you need it. Just in case that is not taken with a little salt, I explain that we always correct people who call UNITS by our competitor’s name. I further explain that our competitors’ have been around forever, and their name is generic for portable storage, just as Xerox is to copy, or Kleenex is to tissue. Even with people who know us, this happens frequently. I go on to explain that we are locally owned and operated, and when you call us, you are speaking to the business owners who resides and works in the area that is being serviced (not a call center out of state). This means that we can put you on our calendar immediately, and deliver your UNIT when you need it. Not just down the road when it is convenient for us to bring it to you.

Keep in mind that our owners answer the phone, so you are speaking with the experts in person. Come by to visit us anytime, as we are here to serve you.

UNITS Mobile Storage of OC is the solution to your portable storage and moving needs.

Introducing Mobile Storage Solutions by Units OC

Your belongings are very important to you, so why not take good care of them! Put them in a UNIT from UNITS Mobile Storage of OC.

UNITS are the lightest, most water tight and structurally secure containers in the industry. Our containers feature steel frame construction, reinforced fiberglass bodies, and a sturdy translucent roof, which allow light to filter through to aid with better visibility when loading and unloading. Every UNIT is made with breathable space age materials, which means there is no mold or moisture build-up to damage your belongings. Just knowing your piece of mind is intact because your belongings will not be subjected to damage that is possible with traditional moving and storage services.

In meeting and exceeding your moving and storage expectations, be rest assured that UNITS Mobile Storage of OC will provide the industry’s best portable storage solutions to you, your family, and/or your clients.

UNITS Mobile Storage of OC is the solution to your portable storage and moving needs.

We Proudly Service Orange County, and the Surrounding Areas...

We Proudly Service Orange County, and the Surrounding Areas...
The Best In OC!

About UNITS Mobile Storage of OC

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25692 Atlantic Ocean Drive, Lake Forest, California

My Top: "what do you want from life"

  • 1) Rasing puppy - never a dull moment
  • 2) Waiting for spring (training)
  • 3) Believing that hard work pays off in the end
  • 4) Perfect So Cal Rays Daze
  • 5) Being the customer every once in a while
  • 6) Paying someone to do my "honey do's"
  • 7) Still likes "toe's full of sand"
  • 8) BBQ'n with friends

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